Privacy Policy

Last updated:

1) Who we are

“LIFA”, “we”, “us” and “our” refer to the Licensed International Financial Analyst Exam Program. This policy applies to our websites, registration pages, communications, and services related to the LIFA exams.

2) Information we collect

• Account & registration data (name, email, country, candidate level, scheduling details).
• Payment data handled by PCI-compliant processors (we do not store full card numbers).
• Exam & support communications (messages, support tickets, form submissions).
• Usage data (cookies, device/browser info, IP, analytics events).

3) How we use information

• Provide and improve exam scheduling, delivery, results, and member services.
• Communicate about registrations, policies, results, and program updates.
• Detect, prevent, and address fraud, abuse, and technical issues.
• Comply with legal obligations and enforce program rules.

4) Legal bases (EU/UK GDPR)

We rely on one or more of the following: performance of a contract, legitimate interests (e.g., program security and improvement), legal obligations, and consent (where required, e.g., certain cookies/marketing).

5) Cookies & analytics

We use essential cookies for site functionality and may use analytics cookies to understand aggregated usage. You can control cookies via your browser settings. Some features may not work without cookies.

6) Sharing information

• Vendors (hosting, analytics, email, payment) under contract and limited to necessary processing.
• Legal (to comply with law, protect rights, ensure exam integrity).
• Transfers if we restructure or merge; we will continue to protect your data.

7) Data retention

We retain information for as long as needed for program administration, legal compliance, and security. Retention periods vary by record type (e.g., registrations, results, scholarship records).

8) Security

We implement administrative, technical, and physical safeguards appropriate to the risk. No system is 100% secure; please use strong passwords and keep them confidential.

9) Your rights

Subject to local laws, you may request access, correction, deletion, restriction, or portability of your personal data, and object to certain processing. To exercise rights, contact us at support@lifaexam.org.

10) Children

LIFA is intended for adults. We do not knowingly collect personal information from children under 16 (or the age required by local law).

11) International transfers

Data may be processed in countries other than where you reside. We use appropriate safeguards (e.g., SCCs) where required.

12) Contact

Questions about this policy: support@lifaexam.org.

13) Changes

We may update this policy. Material changes will be announced on this page with a revised “Last updated” date.